Electric Mobility Eco 4 Owner's Manual download pdf (Page 16)

16 Eco 3 & 4 Scooter Owner’s Manual & Service Record

Troubleshooting Guide

This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.

Symptom

• Scooter does not move.

when power is switched on.

• Steering is loose or wobbly when driven.

• Vehicle behaves erratically when driven.

judders or cuts out ?

• Short Range

To save the batteries, the scooter controller has a sleep mode which is activated if the scooter is not used but left

switched on for some time. To reset, switch the scooter off and then on again.

Diagnostic Table

Your scooter controller provides diagnostic information by flashes. If there is no problem when you switch on, the

power lamp should come on . Should a fault be detected the light will flash as below:

Flashes of Power Indicator Indicated Fault and Corrective Action

One Flash Battery needs charging

wo or Thr

ee Flashes

Battery voltage incorr

ect

Four Flashes Electrical Fault

Five Flashes Brake fault or Power selected on when in fr

eewheel

Six Flashes Power selected when finger control lever pressed

Mor

e than 6 flashes

Err

ors detected

Your dealer is there to help you but they can only do this if you give them as much information as possible.

Remember correct information will get the problem fixed quicker and save you money. Phone the dealer and

explain exactly what the problem is, recounting as much detail as possible including the indicated faults.

Solution

• Batteries flat - check level.

• Is the charger connected?

• Has the battery cut-out operated?

• Is Freewheel engaged

• Freewheel has been selected while power is on

Ensure freewheel is not selected; switch off and on

NB the power indicator may flash indicating that

freewheel has been selected..

• Check for tyre damage or punctures.

• Damaged steering - contact dealer

• Loose seat - contact dealer.

• Possible electronic problems - contact dealer.

• Check tyres for damage.

• Check batteries are fully charging.

• Check vehicle moves easily in Freewheel

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Electric Mobility Eco 4 Owner's Manual Page 16

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